as of: June 2020
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to completely protect data from third-party access.
Owner and responsible body
The responsible body for data processing on this website is:
TERRA CARE GmbH
Tel. +43 (0) 664 88 44 79 10
Your rights in relation to our website
Revocation of consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send an informal email to us. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and direct advertising (Art. 21 GDPR)
If data processing is based on art. 6 para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you file an objection, we will no longer process your personal data concerned, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 Para. 1 GDPR).
If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising. If you object, your personal data will then no longer be used for the purpose of direct advertising (objection according to art. 21 para. 2 GDPR).
Even when using contract processors, we always remain responsible for protecting your data. The processors we use are contractually obliged to comply with data protection regulations, treat your data confidentially and process them only in the context of the provision of services.
Hosting & SSL
This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster’s servers. This can be v. a. are IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data that are generated via a website.
The host is used for the purpose of fulfilling the contract towards our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a safe, fast and efficient provision of our online offer by a professional provider (Art. 6 Para 1 lit.f GDPR).
Our hoster will only process your data to the extent necessary to fulfill its performance obligations and to follow our instructions in relation to this data.
Conclusion of a contract for order processing
In order to guarantee data protection-compliant processing, we have concluded a contract for order processing with our host.
Data collection on this website
Types of data collected
The types of data obtained, which this website either collects itself or via third parties, include: IP address, cookie, usage data, email.
Full details of each type of personal data processed are provided in the sections of this data protection declaration provided for this purpose or through specific explanatory texts that are displayed before data processing.
The personal data can be provided voluntarily by the user or, in the case of usage data, processed automatically when this website is used.
All data requested through this website is mandatory. If this data is not provided, this may result in this website not being able to provide its services. In cases where this website expressly states that some data is not mandatory, users may choose not to disclose this data without any consequences for the availability or function of the service.
Users who are not sure which personal data is mandatory are welcome to contact the owner.
Users are responsible for all third party personal data obtained, published or shared through this website and confirm that they have the consent of the third party to provide the data to the owner.
How and for what do we collect data?
Google Analytics (Google Ireland Limited)
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
– IP anonymization –
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address will only be transmitted to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
– browser plugin –
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.
– Objection against data collection –
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website:
You can find more information on handling user data at Google Analytics in Google’s data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.
– order data processing –
We have concluded a contract for order data processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
– storage period –
Data stored at Google at user and event level that are linked to cookies, user IDs (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized after 14 months or deleted. For details, see the following link: https://support.google.com/analytics/answer/7667196?hl=de
Personal data collected: cookies and usage data.
2. Contact the user
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw this consent at any time. All you need to do is send an informal email to us. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.
Personal data collected: first name and surname, postcode, telephone number.
3. Viewing content from external platforms
Google Fonts (Google Ireland Limited)
This page uses so-called web fonts provided by Google for the uniform display of fonts. When a page is called up, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq.
4. Security, technology and maintenance
System logs and maintenance
For operational and maintenance purposes, this website and the services of third parties may collect files that record the interaction taking place via this website (system logs) or use other personal data (e.g. IP address) for this purpose. This is especially the case through the use of security tools to protect the website from hacker attacks.
Personal data collected: IP address.
Defender Pro (Incsub, LLC)
This website uses third-party WPMU DEV cloud storage to store backups of its audit trails that collect personal information.
An activity log is created and saved, which records the IP address, the user name and the e-mail address and records the user activities (e.g. when a user makes a comment). The information is stored locally for 30 days and externally for 1 year. Remote log information cannot be deleted for security reasons.
Some of the websites use so-called cookies. Cookies do no damage to your computer and contain no viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are set on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are dealt with separately in this data protection declaration.
More information about the collection and processing of data
Information not contained in this data protection declaration
Further information on the collection or processing of personal data can be requested at any time from the responsible body using the contact details provided.